Legal
The terms that apply when you use the Twastia.io website and services.
Last updated: October 13, 2026
These Terms and Conditions (“Terms”) govern your use of https://twastiaios.com and any services provided by Twastia.io (“we”, “us” or “our”). By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use the website.
We are a digital marketing and web design agency. We help businesses improve their online visibility through our services, including SEO, Google Ads management (PPC), content marketing, branding, and web design and development.
In these Terms, “you” means any visitor to our website and any client who engages our services.
You may use our website only for lawful purposes. You agree not to:
We may restrict or block access to the website if we reasonably believe these Terms have been broken.
The content on our website, including blog articles and guides, is general information. It may not suit your situation and can become outdated as search engines and platforms change. Please read our Disclaimer for more details.
The scope, deliverables, timeline and fees for each project are set out in a written proposal, quote or service agreement. If that document conflicts with these Terms, the document you have accepted takes priority for that project.
We may change, add or stop offering services at any time. These changes will not affect work we have already agreed with you in writing.
We may offer free audits or consultations to help you understand your options. They are for information only, are based on the details available at the time and create no obligation for you or for us.
Fees, payment schedules and payment methods are stated in your proposal or invoice. Unless agreed otherwise in writing:
Refunds, if any, are handled under your service agreement and applicable law.
To help us do our best work, you agree to:
Delays in information, access or approvals may affect timelines and results.
We work hard to improve your online performance, but many factors are outside our control. Search engine algorithms, ad auctions, platform policies, competition, market conditions and your own website and offers all affect outcomes.
For this reason, Twastia.io does not guarantee any specific search rankings, traffic, leads, sales, conversions or ad results, including return on ad spend. Any forecasts or estimates we share are informed opinions, not promises.
What we do commit to is ethical work that follows search engine and advertising platform guidelines, and honest reporting on the work we have done.
Many of our services rely on third-party platforms, such as Google Ads, Google Analytics, WordPress, hosting providers and plugins. These platforms have their own terms and policies, which apply alongside these Terms.
We are not responsible for outages, policy or price changes, account suspensions, ad disapprovals or data loss caused by third-party platforms.
Unless stated otherwise, the text, graphics, logos and design of this website belong to Twastia.io or its licensors. You may view, print and share links to our pages for personal or internal business use. You may not copy, republish or sell our content without written permission.
Once you have paid in full, you own the final deliverables created specifically for you, such as website designs, copy and brand assets, unless your agreement says otherwise. We keep ownership of our pre-existing tools, methods, templates and know-how.
Third-party items, such as themes, plugins, fonts and stock images, stay subject to their own licenses. We will not name you publicly as a client without your permission.
We keep your non-public business information confidential and use it only to deliver our services. We ask you to treat our proposals, pricing and methods with the same care. These duties do not cover information that is already public or must be disclosed by law.
Our website is provided “as is” and “as available”. We do not promise that it will always be available, error-free or free of harmful components, and we may update it or take it offline at any time.
To the fullest extent permitted by law, Twastia.io is not liable for any indirect, incidental, special or consequential losses. This includes lost profits, revenue, data or business opportunities.
Our total liability for any claim related to a service is limited to the fees you paid us for that service. Nothing in these Terms limits liability that cannot be limited by law.
You agree to cover reasonable losses, costs and claims we face because of your misuse of the website, your breach of these Terms, or materials you provide that break the law or infringe another party’s rights.
Either party may end a service as set out in the service agreement. We may also suspend work if payments are overdue or these Terms are seriously breached.
You remain responsible for fees for work completed up to the end date. Terms that by their nature should continue, such as payment, intellectual property, confidentiality and liability, will still apply.
Our Privacy Policy explains how we handle personal data, and our Cookie Policy explains how we use cookies. Please read them alongside these Terms.
We may update these Terms from time to time. The “Last updated” date at the top shows the current version. If you keep using the website after changes, you accept the updated Terms, but changes will not alter signed agreements unless both parties agree.
These Terms are governed by the laws applicable in the jurisdiction where Twastia.io operates, without regard to conflict-of-law rules. If a dispute arises, please contact us first so we can try to resolve it informally.
Nothing in these Terms removes rights you may have under mandatory consumer protection laws where you live.
Questions about these Terms? Please reach Twastia.io through our Contact page, and we will get back to you as soon as we can.
